Return and Refund Policy

Summary Information:

• Return Eligibility Period: Up to 30 days after delivery
• Restocking Charges: None applied
• Refund Processing Time: Up to 7 days after approval
• Return Shipping: Covered by the customer

Return Eligibility
Items can be returned within 30 days from the date they were delivered. To qualify, products must remain unused, in their original condition, and include all packaging and tags. Requests made after the 30-day window will not be accepted.
To initiate a return, please contact us at support@kvyzer.com.

How to Return an Item

• Start with a request: Email us at support@kvyzer.com with your order number and reason for returning the item. Returns sent without prior approval will not be processed.
• Follow provided steps: Once approved, we will send you detailed return instructions.
• Secure packaging: Ensure the item is carefully packed to prevent any damage during transit.
• Shipping responsibility: Customers are responsible for the cost of returning the item.

Refund Policy
Once your return is received and reviewed, we will notify you of its status. If approved, the refund will be issued to your original payment method within approximately 7 days. No restocking fees will be deducted.

Exchanges
If you would prefer a different product instead of a refund, simply contact us at support@kvyzer.com. We will assist you in arranging an exchange based on availability.

Order Cancellations
If you need to cancel an order, please reach out to us as soon as possible. While we will do our best to accommodate your request, cancellations cannot be guaranteed once processing has begun.

Wrong or Damaged Deliveries
If your order arrives damaged or faulty, please take clear photos and send them to support@kvyzer.com. We will promptly work with you to resolve the issue, whether through replacement or another suitable solution.

For further details, please review our Terms of Service.